Evaluation / Websites

Evaluating the Accessibility of Higher Education Institution Websites in the State of Kuwait (2019)

With increasing requirements to satisfy jobs, higher education is in demand more than ever before. Unfortunately, people with disabilities face many challenges accessing website content, a fact that limits their access to information about options for higher education. In an attempt to promote inclusion and equal access to web resources and information for everyone interested in obtaining a higher education, this paper offers an evaluation of the websites of 18 government and private higher educational institutions in Kuwait and identifies accessibility issues and levels of conformance to the WCAG 2.0 accessibility standard. The accessibility evaluation is conducted using evaluation tools. The results show that the targeted websites did not satisfy minimum levels of accessibility. Further, this research presents a systematic overview of similar research in the region, and offers tips to help these and other institutions bring their websites into conformance with basic accessibility standards.

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Evaluation / Websites

Evaluating hospital websites in Kuwait to improve consumer engagement and access to health information: a cross-sectional analytical study (2018)

Current advances in information and communication technology have made accessing and obtaining health-related information easier than ever before. Today, many hospital websites use a patient-centric approach to promote engagement and encourage learning for better health-related decision making. However, little is known about the current state of hospital websites in the State of Kuwait. This study aims to evaluate hospital websites in Kuwait and offer recommendations to improve patient engagement and access to health information.

Publication link: https://bmcmedinformdecismak.biomedcentral.com/articles/10.1186/s12911-018-0660-4

Evaluation / Websites /Masters Thesis Project

A cross section accessibility evaluation of e-commerce websites in the State of Kuwait.

An assessment of three major e-commerce websites in the State of Kuwait.



(1) Shok Shama and Zainab AlMeraj, An investigation into consumer experiences using e-commerce websites in the State of Kuwait, CHI Workshop on HCI research and practice n the Arab world, ACM CHI19, Glasgow, UK, May 2019.


(2) A cross section evaluation of e-commerce website accessibility in the State of Kuwait. (in progress)

Publication link: TBD

Evaluation / Websites

Evaluating the Accessibility of Kuwait E- government Websites

Nowadays, the Web is used as a medium for providing different kinds of services for people. The needs of people with disabilities have to be taken into consideration when developing E-government. The objective of this work is to evaluate the Web accessibility issues facing people with disabilities in Kuwait in an attempt to identify problems, enhance government awareness, and promote inclusion. In order to evaluate the accessibility of e-government services in Kuwait we apply automatic and expert evaluation on the top 17 e-government services used in 2018 in Kuwait. The obtained results show that 13 of the evaluated e-services are impossible to use, and thus reveals a serious weakness in adhering to the Web Content Accessibility Guidelines (WCAG) 2.0 level A for most of the evaluated websites. In addition, the study shows the importance of following task-based approach when evaluating the accessibility of the websites, as navigation between different pages when completing each task can help in discovering other accessibility issues.

Paper download: https://www.jjcit.org/Early%20Publishing/1-DOI%2010.5455-jjcit.71-1557233833.pdf

Publication link: https://www.jjcit.org/Early%20Publishing.html